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Properly register & update OES2 Server via Novell Customer Care Center |
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 Do
you
have machines in your Novell Customer Care Center that come up as
unknown or
just do not look right? Have a look at this tip from Norm O'Neal, as he
describes a quick way to fix this situation. By the way, Norm is the
president of Open Horizons - US Midwest, a NUI chapter which recently
decided to "convert" to Open Horizons - congratulations to Norm and his
crew - keep up the good work!
REMINDER *** This is
just a slimmed down version of excellent pre-written Novell docs. - Also,
please remember that the registration
process is CRITICAL to your upgrade success! ***
- Remove broken Systems from Novell Customer Care Center
(NCC)
- Highlight the
machine in the NCC and click the minus sign
- If
this server is an OES2 Server please make sure BOTH product files exist
in
/var/lib/zypp/db/products – there will be one for SLE and one for OES2.
In one
case I actually had to obtain a products file from Novell.
- Check for ZMD Services Running:
ps -eaf | grep zmd
- Now
stop
ZMD by
finding the pid and kill it with a -9 - it usually hangs
for
me....(stuck asleep)
kill
-9
pid# found above
- Now
cleanup
the registration in question
rm /var/lib/zmd.db
rm
/var/lib/zmd/zmd.db
rm /etc/zmd/deviceid
rm /etc/zmd/secret
rm /var/cache/SuseRegister/lastzmdconfig.cache
rm
/var/lib/zmd/package-history.db
- Now
Restart
ZMD Services
rczmd start
- Now
Re-Register
suse_register
-d 3 -a email=youremailaddress -a
regcode-sles=yourslescode -a regcode- oes=youroescode -L register.txt
- Now
Update
the device and it will change from UNKNOWN to a good system in
the
NCC
- Now
make
sure you have the proper subscription channels, from terminal
rug
refresh
rug
ca
(lower case)
- Make
sure
you are subscribed to both SLE and OES2 Channels AND that there is a
“YES”
next to each channel. If there is not a “Yes” enter the following
command
rug
sub
EXACT CHANNEL NAME LISTED (Case sensitive) I
hope this helps and AGAIN.....Novell has documented this well. This is
just a
bit quicker.
Norm
O'Neal
2010 Novell Knowledge Partner
Open Horizons US / Midwest |
